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MAKING WAVES
I.J. (traveled to Chicago IL, Aug. 2009)
Thank you so much for this notification. What wonderful service! I'm still in that "I'll believe it when I see it" stage, but I'll be a convert when they pass the box over to me at the front desk. And then I'll be sure to tell every other "mommy" I know about your company.
Thanks again and I'll let you know if there are any problems.
Comments after the trip:
The trip was great and was made easier by Jet Set Babies. The wonderfully packaged box was in our room when we got there. We didn't even have to bring it up from the front desk! I've been telling everyone who'll listen about your company and what great service you provided. Hard to come by these days.
Ms. S. Samuels (Acting Mgr. Blossom Gardens Orphanage, Monterey Bay, Jamaica) (May 2009)
I collected the box with the items this afternoon and we are very thankful for your consideration.
(Note - Blossom Gardens Orphanage is often the recipient of left over items no longer needed by our travelers to the Jamaica area. This was our 4th donation to the organization in the past year.)
Carrie C. (Travel to Disney's Caribbean Beach Resort) 3/2009
We had a wonderful trip to Disney world with our 11 year old and our 8 mo old. You and your team made our travels so much better. I was impressed with your service and the ease of everything. I will definitely use your service again.
Thanks!
Shelly, and David K. (Traveled to Miami Florida) 2/2009
I just returned from our trip to Miami Beach and wanted to thank you for the excellent service you provided. Not only did everything arrive just as I had ordered, but it was hand wrapped with care AND you confirmed its arrival with our hotel (and got a name) before we got to town. This was really helpful, because of course our hotel could not find it when we arrived and claimed it must not be there. We were able to give them a name and force them to keep looking for it.
The excellent customer service you guys provide is such a relief when you are traveling with a small child. When ordering things over the Internet, I have come to expect that there will be a "surprise" and something will not come as I had expected. The only surprise with your company was that everything was just exactly as I hoped. I will definitely use your company again and recommend you to all of my friends. Thanks again!
Angela R. 2/2009
I just read your customer service statement. I am traveling to WDW in April, and I will most certainly be using your service to get my diapers to the hotel. What a wonderful idea for traveling families! And your customer service statement sold me! Kudos!
Rhonda K 2/1/2009
We just returned from our trip to Puerto Rico. First, thank you for following up with the hotel to be sure that they received our order. Our order was delivered to our room upon arrival and everything was in order. Secondly, I appreciate your professionalism and follow-through. We are traveling to Arizona in March and will DEFINITELY be using your services.
Traci M. 1/13/09
This is long overdue; nonetheless, I wanted to thank you for assisting in a seamless trip. All of the items arrived on time. Your customer service is second to none, and I have recommended your company to all of my child toting jet setters. Thank you again and best wishes for a wonderful 2009. I look forward to using your services again.
Stacey 11/23/08
We just got back from our trip. Your package was definitely a lifesaver!!!! I was way too exhausted after the flight to go looking for a store to buy baby stuff. Thanks for asking about us. I hope the review helps you guys get a lot of business. Thanks again
Dawn N. 09/02/08
Thank you so much - am packing today and SUCH a relief NOT to have to pack an entire suitcase of diapers! I did have a moment, of, oh what if they don't arrive, but your emails make me feel 100% secure! Thank you - we will definitely use you again.
J 08/07/08
Thank you so much for your help and yes I did receive the package today in perfect condition. Expect another order from me ASAP!!
Dana (Embassy Suites in Puerto Rico) 02/06/08
I just wanted to thank you again for the order you put together for us for our trip to Puerto Rico in December. The box was waiting for us when we arrived and it had everything we needed to keep Harry happy and fed. The order process was easy, you have a good selection and you were great about telling me when you didn't have one of the items and needed to substitute. We would definitely use your service again, should we need it. Thanks again.
Erin 12/26/07
By the way, I think this is an absolutely fabulous service!!! This is the first trip I have taken with my son and I have been stressed out just thinking about all the packing, checking bags, explaining formula to the security guards, etc., etc. I already feel about 100 pounds lighter now that the worry is gone. Thank you!
Jodi 12/20/07
Thank you so much for all of your help!! This is really a fantastic service- I will definitely let my friends know about it.
D.B. (Traveled to Disney Wilderness Lodge - Orlando) 11/24/07
THANK YOU so much!!! You guys are wonderful; I don't know what I would have done without you.... I’m so glad that I found your company...you have made this so much easier for us and less stressed!!! I am recommending you to everyone I know.
Keri S. (One of our many home delivery customers in Canada.) 11/24/07
I wanted to thank you very much for the quick arrival of our package. I was very anxious to try the new diapers and was pleasantly surprised when they arrived a lot sooner than I had expected. Once again, thanks!
Thanks! Vik 11/21/07
Thank you very much. I received the package today. It has been an absolute pleasure working with you. Not only were you prompt and efficient, but also very flexible and genuine in serving the best needs of your customer. I really do look forward to continuing to order products from you in the very near future.
Crystal (family stayed at the Sheraton Waikiki) 08/18/07
Just returned from our vacation to Hawaii and wanted to thank you for all of your help. Your service was invaluable. We were away for a week and 1/2 and there is no way we could have transported all of the things we needed for this trip. The hotel staff brought the boxes to our room immediately upon check-in and everything was in excellent condition. Also, it was very kind of you to include the stuffed animal. My son loved it. I will tell all of my friends about your wonderful service! Thanks again.
Kelly (family stayed at the Ritz Carlton in St. Thomas) 08/07/07
Thank you so much for making our trip go soooo smooth. Everything was there at the Ritz waiting for us. I could not imagine traveling with that much extra stuff. While we were in St. Thomas, I told the other mothers about your website after hearing them complain about how much stuff they had to bring. I will definitely use you again on our next trip. Thank you.
Melissa V. 07/16/07
I just wanted to send a little note to say that I am so happy that I found your website! I live several miles away from a major grocery store and I have a hard time finding Gerber Organic baby food. I was thrilled to find a website that carries the organic food. I have told everyone about your site and I can't wait to go on vacation and use your services then also!!
Anita B. (Anita and family stayed at the Fairmont Copley Plaza) 06/28/07
My package was waiting on me when I got to the hotel. Your service was awesome and it made my travel much easier. Thank you.
Anne (stayed at the Grand Wailea) 04/01/07
This is much belated, but I wanted to thank you for such an impressive shopping experience. Your company's communication and service were superior from the moment I placed my order up to the time I opened my package. Not only is your business a wonderful concept that saved me a few headaches (and gave us extra space in our luggage to pack more important things like bathing suits and toys!), but also your value and dedication to customers is very apparent. The sweet little teddy bear that was included with the order was icing on the cake! Thank you--that was such a thoughtful touch! Please be assured that I have already mentioned Jet Set Babies to several friends, and I intend to send an e-mail to all the parents I know who could utilize your service. Many thanks.
Anne 03/03/07
Thank you so much! Your commitment to service has been very impressive!
Thank you so much for all of your help--you are definitely easing some of the burden of traveling a long distance with an infant! I very much appreciate all of your attentiveness. Gratefully, Anne 03/07/07
Heather (Best Western Plaza Int'l - Orlando) 03/23/07
Thank you so much for all your help! I will definitely spread the word about your company. You have put my mind at ease about the necessities for my son. As I have never been to Orlando, and have not rented a car, you made my life sooooooo much easier! Thanks for everything!
Deborah 02/05/07
Just to let you know everything went fine with our delivery to the Ritz in San Juan, Puerto Rico. What a great service you provide!!!!
Karen B. (Traveling to Disney Pop Century) 08/28/06
Thank you so much! We used your service last May (2005) and it was outstanding -- made our first time traveling with an infant a breeze. Now we have a toddler and an infant and we are excited about the same outstanding service...especially with all the new airline rules!! Have a wonderful day!! Jennifer W. (Jennifer and her family traveled on Disney Magic) 8/2006
I just wanted to call and say we just board the Disney Magic. I got to my room and the box is here and its perfect and its packed beautifully and there is no way I could have carried all that stuff to the plan, so I thank you profusely.
Cheryl (Family stayed at the Hotel le Bristol in Paris) 05/09/06
I just wanted to take a moment to thank you and the rest of the staff for such wonderful and attentive service! Our package was waiting for us in our room when we arrived at the hotel, and everything inside was packed perfectly. It was so convenient and really saved us time (not to mention space in the suitcases)! We will definitely keep your company on the top of our list with future travel plans, and we have already recommended your company to all of our friends! Thank you again for all of your help. Marney (stayed at the Turtle Bay Resort) 07/20/06
Thank you, Patty! I am very impressed with the personal communication and progress updated that you provide to your customers. We will certainly use your service again and will recommend it to others. Best regards.
Kelly C. (Kelly and Family traveled on Disney Magic Cruise) 07/08/06
Thank you so much for throwing in a couple mediums. I've given my travel agent the name of your company. This has to be the most convenient thing I have ever found. I sort of dreaded the idea of lugging diapers and swimmies. I've also told everyone I know with little ones about your service. Hopefully you will get some business from me. Thank you again.
Marci (Stayed at Miami Beach Resort) 06/07/06
I cannot tell you how happy I was with your service. When we have traveled in the past either we had to load down our luggage with everything or the first thing on my mind when I got off the plane was running to the store to buy diapers, wipes, etc. It was such a pleasure to know that everything would be waiting for us when we checked in. The box was with the bellman exactly as you described. Everything was completely to our satisfaction and we appreciate the care that went into packaging things in bubble wrap, communicating with the hotel for us, etc. I fully intend to use your service again and will recommend it to my mommy friends. Thank you again,
Catherine W. (Stayed at the Atlantis, Paradise Island, Bahamas) 05/09/06
Thanks so much for your assistance!! Everything arrived just perfect! This was such a wonderful help and I will definitely recommend your company to my mommy friends! Thank you so much again; it is making our stay here sooo relaxing!!!
Anne (Stayed at the Grand Wailea, Hawaii) 03/27/06
Thank you so much for all of your help--you are definitely easing some of the burden of traveling a long distance with an infant! I very much appreciate all of your attentiveness.
Thank you so much! We used your service last May (2005) and it was outstanding -- made our first time traveling with an infant a breeze. Now we have a toddler and an infant and we are excited about the same outstanding service...especially with all the new airline rules!!! Have a wonderful day!!
Karen B. (Traveling to Disney Pop Century, Orlando Florida) 03/27/06
Erin (Stayed at the Casa Marina Resort, Key West Florida)
By the way, I think this is an absolutely fabulous service!!! This is the first trip I have taken with my son and I have been stressed out just thinking about all the packing, checking bags, explaining formula to the security guards, etc., etc. I already feel about 100 pounds lighter now that the worry is gone. Thank you!
Liz. 10/27/05
Your service is invaluable...I can only assume that you've traveled more than once with a baby :O) we traveled to xxxxx to take our son to Children's Hospital, and they have an accommodations program that assists families with lodging, car rentals etc. We gave them all your information with high recommendations. I surely hope your hard work and dedication reward you. Thanks again! We'll be in touch the next time we fly! Sincerely, Liz.
Deb. (Stayed at Disney's Polynesian Resort, Walt Disney World, Orlando) 02/17/06
Thank you so much Patty - I received the package and everything worked out perfectly. I appreciate the follow through.
Chris M. (Stayed at Wyndham Sugar Bay Resort-Virgin Islands) 11/02/05
Thank you so much. This service has made it so much easier traveling with the baby. My son and daughter in law plan to use your service again. I also will be telling our friends about JetsetBabies! Love the new web site look!
Catherine W. (Stayed at the Atlantis, Paradise Island, Bahamas)
Thanks so much for your assistance!! Everything arrived just perfect! This was such a wonderful help and I will definitely recommend your company to my mommy friends! Thank you so much again; it is making our stay here sooo relaxing!!!
Carrie C. (Carrie and her family traveled to Disney Caribbean Beach Resort)
We had a wonderful trip to Disney world with our 11 year old and our 8 month old. You and your team made our travels so much better. I was impressed with your service and the ease of everything. I will definitely use your service again. Absolutely fabulous. Thanks!
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